TowCAD: dispatch, drivers and billing for tow companies
TowCAD is web-based dispatch software for towing companies. Dispatchers take and assign calls, drivers work them from their phones, and the office stores vehicles and bills for the work. It's made by Third Shift Digital LLC.
Towing dispatch
A dispatch board for every call: take the call, pick the truck and driver, and see each call's status as it moves from dispatched to en route, on scene, hooked, in tow and done.
Driver phone app
Drivers get their calls on their phones. They tap through the status steps and add photos, damage notes and signatures at the scene. It installs from the browser on iPhone and Android.
Lot and storage timer
Vehicles taken to the lot get a storage timer, so the office knows what's on hand and what storage is owed. Releases are recorded with payment.
Invoices
Invoice calls, record payments and see what's still owed.
Reports
Reports on calls, invoices and collections for the dates you pick.
Roles
Owners, dispatchers, billing staff and drivers each get the screens their job needs.
Pricing
$99/mo$990/yr — 2 months free
- Includes 2 trucks
- $29/truck/mo$290/truck/yr for trucks 3–10
- $15/truck/mo$150/truck/yr after 10
30-day free trial. No card needed to start.
Request accessEverything included
- Dispatch board
- Calls from intake to done
- Drivers and trucks
- Live driver location
- Lot and storage timer
- Invoices with Pay now
- Charge accounts and statements
- Customer request page and portal
- Reports
- Push notifications for dispatch
Add-ons
- Text messaging Coming soon
- Card payments Coming soon
Frequently asked questions
What does TowCAD do?
TowCAD is web-based dispatch software for towing companies. Dispatchers take calls and assign them to a truck and driver, drivers work the calls from a phone app, and the office keeps track of vehicles in the lot, invoices the work and runs reports.
How much does TowCAD cost?
$99 per month includes 2 trucks. Trucks 3 to 10 are $29 per truck per month, and every truck after 10 is $15 per truck per month. Annual billing is 10 times the monthly price (2 months free). Retired trucks aren't counted. There's a 30-day free trial and no card is needed to start.
Does TowCAD handle police and rotation tows?
Yes, as a tow type. Mark a call as a police tow and record the agency, officer and case number; vehicles can go into the lot with a police hold, and the agency can be the bill-to. TowCAD doesn't keep or run a police rotation list for you.
Can TowCAD track lot storage?
Yes. Vehicles taken to the lot get a storage timer that follows your company's storage rules, so the office can see what's on hand and what storage is owed. When a vehicle is released, the release and payment are recorded.
Is there a driver app?
Yes. Drivers get their calls on their phones, tap through the status steps (en route, on scene, hooked, in tow, done) and add photos, damage notes and signatures. It's a web app that installs from the browser on iPhone and Android, not an app-store download.
Can I switch from Towbook?
Yes, but there's no import yet. A Towbook import is coming soon. Until then, your trucks, drivers and accounts are entered in TowCAD when your company is set up.
How do I get started?
TowCAD is invite-only. Request access from this page. Once Third Shift Digital LLC approves your company, the owner gets an email invitation and the 30-day free trial starts.
Request access
Invite-only. Third Shift Digital LLC sets up each company's TowCAD account. Each company's data is kept separate from every other company's. To use TowCAD for your tow company, request access. Once your company is approved, the owner gets an email invitation.
TowCAD is made by Third Shift Digital LLC. About TowCAD in plain text.